Assalamu alaikum! Need help with Muslim Streak? Check the answers below, or write to us. We usually reply within 1–2 days.
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Contact us: [email protected]
Please include your iPhone model, iOS version, and a screenshot if something looks wrong.
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Open the paywall and tap Restore, or go to Profile → Muslim Streak Pro. Make sure you're signed in to the same Apple ID you used to subscribe.
Subscriptions are billed by Apple. Go to Profile → Manage subscription in the app, or open iPhone Settings → [your name] → Subscriptions → Muslim Streak and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged. You keep Pro until the end of the current period.
The yearly plan includes a 3-day free trial. You won't be charged if you cancel before the trial ends, and we send a reminder the day before.
Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com.
No. You can use Muslim Streak without an account; your data then stays on your phone. Signing in with Apple or Google backs up your streaks so you never lose them.
Install Muslim Streak, tap I already have an account on the welcome screen, and sign in with the same Apple or Google account you used before. Your streaks, prayer log and badges come back automatically.
Yes. Everything is saved on your phone first and syncs to your account when you're back online.
Go to Profile → Delete account. This permanently deletes your account and all synced data. If you can't open the app, email us and we'll delete it for you. Deleting your account does not cancel an Apple subscription. Cancel it in iPhone Settings first.